Frequently Asked Questions

About

Terhire had its inception in 2022, as Gift, the founder, initially crafted products for her family and close friends. It was officially introduced to the public in 2023.

'Terhire', derived from the name 'Emeterhire', translates to 'arrival' or 'I have arrived.' It originates from the significance of 'Emeterhire', symbolizing the joyous arrival of the first female child after four male siblings, embodying the culmination of a long-awaited birth.

Products & ingredients

Our skincare range caters to all skin types - dry, oily, combination, or normal. We understand the importance of catering to very sensitive skin, which is why we offer an unscented ima butter for those who react to essential oils. We are also working on an unscented body oil specifically designed for super sensitive skin, individuals sensitive to essential oils, and pregnant women

Yes ! Beauty knows no skin color.

Our Ima Butter may melt in transit during warm weather, including hot climates like in the U.S. While the quality remains unchanged, melting can alter the texture and appearance. To solidify, refrigerate for up to 10 minutes, then return to room temperature. Avoid leaving items in the sun, hot places, cars, or outdoors. Please note, we do not offer refunds for melted items during shipping.

Certainly! Our brand is committed to sustainability and eco-friendliness. All our jars and bottles are crafted from glass, and their lids are made from bamboo. Our packaging boxes and materials are also recyclable. We are continually striving to enhance the eco-friendliness of our products.

Certainly not. Our products undergo testing solely with the utmost care on our family and friends.

Ensuring product safety during pregnancy is crucial. Since opinions on ingredient safety may differ, it's advisable to consult a healthcare practitioner for personalized guidance. Our products, crafted with natural ingredients, include 1% or less essential oil in each batch. Exceptionally, Ima butter is free of essential oils, making it suitable for use by pregnant women and children.

Store your TERHIRE products in a cool, dry place to maintain their freshness. Don't add water to the container, and handle them with clean, dry hands. Keep lids tightly sealed to preserve the quality of these all-natural items.

Checkout

All Terhire products are created in Canada. You can learn more about our story and values on our About page.

We have retail partners across Canada and the United States. See a full list of stores here.

Please visit our Shipping and Returns page for a full overview of how shipping and returns work.